So you need some work done on your Hudson Valley home this spring. But when it comes time to hire an HVAC or plumbing contractor, your goal is to find one that’s reliable and to separate the good from the bad. Jones Services makes it easy. All of our services and service professionals are the finest in the area. Read on to learn more!
Jones Services offers unparalleled service to customers across the region:
- Flexible Scheduling/Same Day Service: Because your convenience is important to us, we schedule service appointments when YOU are available. You choose the day and time, and we will be there. 95% of our services can be completed the very same day they are scheduled.
- Emergency Service Today or You Don’t Pay: If we are late to any service call, even by one minute, your trip fee is FREE!
- Accommodating Service Hours: Our service schedule is as flexible as yours. With decades of experience in the industry, we understand that HVAC and plumbing problems are just as likely to occur after hours so we have service professionals available around the clock to meet your needs.
- Job Based Pricing: No hidden fee or charges. Our services come with set prices that depend on the job, not the time we invest in it. On the first service visit, you will be informed of the cost for the repair, before work ever begins. We always honor that initial price, regardless of how long the repair takes.
- Our Services are Guaranteed: Most repair services for Service Partner Plan customers are now guaranteed for 2 full years.
Jones Services has Industry Leading Service Professionals:
- Customer Respect: Our service professionals always treat you, your home and your property with the utmost respect. They are trained to treat your home as if it were their own. This means shoe covers are always worn and drop cloths are always placed to make sure your home remains clean throughout the entire project.
- Presentable Service Professionals: At Jones Services, we believe that presentation is a professional courtesy. Our service professionals will arrive in full uniform and look clean and presentable throughout job completion
- Security and Safety: All Jones service professionals are thoroughly background checked and frequently drug tested. We call before we come to alert you of the service professional’s name and that he or she is on the way. We will arrive in our distinctive white Jones Services trucks, so you’ll know just who we are.
- Intensive Training: Our service professionals have years of experience under their belts. They are required to attend weekly training sessions at our in-house training center and must acquire at least 50 hours of training each year. All Jones techs also have national accreditation: our HVAC service professionals are NATE certified and our generator service professionals are Generac certified. These intensive training requirements ensure that our service professionals are continuously gaining the knowledge they need for new equipment and new installation techniques.
- Fully Stocked Trucks: Each service professional comes prepared with all of the tools, parts and equipment they need to get the job done. This level of preparedness makes sure the job gets done quickly and without unnecessary trips to the hardware store or the office.
At Jones Services, our commitment to customer satisfaction is unmatched. Call us today to find out for yourself!