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Matt is extremely knowledgeable, thorough, friendly and conscientious as a sales professional in offering heating and cooling options for your home. He listened carefully to our questions and concerns about using an air heat pump to replace our 22 year old fossil fuel oil furnace and AC system. He fully answered our questions, backing up his suggestions with detailed written materials to help us decide on what we believe is the best quality heat pump system for our home. He’s also just a very nice person who we enjoyed working with as an excellent representative of Jones Service. Thank you, Matt.